Gaming is entertainment — not a business, not an addiction. laky7 believes every player deserves to enjoy themselves safely, mindfully, and within their limits. Our responsible gaming tools and guidelines are here to protect you.
Responsible Gaming Charter
Laky7 always places the mental and financial well-being of our players first.
Tools available to you for responsible gaming on laky7
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. Increasing a limit requires a 72-hour waiting period — which helps prevent impulsive top-ups.
Decide in advance how long you want to play. When the time is up, laky7 will automatically send you a notification and can end your session if you choose. Keeping track of time keeps gaming in the realm of entertainment.
If you feel you need some distance from gaming, you can exclude yourself for a set period — anywhere from 30 days to permanently. During this time, account access and deposits will be completely blocked.
Take a break for a week or a month. Your account will be locked during the cooldown period, but your existing balance will remain safe. This option is ideal when you need to step back and clear your head.
Set a limit on how much you are willing to lose per day or per week. When you hit that limit, play stops automatically. This helps you avoid the trap of chasing losses with bigger bets.
Laky7's 24/7 support team is here to help not only with technical issues, but also with gaming addiction concerns. If you or someone you know is struggling, reach out at [email protected].
Responsible gaming means treating gaming as entertainment — not as a source of income or a solution to problems. Building a responsible gaming culture at laky7 is one of our core goals. We believe every player has the right to make informed decisions.
As online gaming grows in popularity across Bangladesh, so does the risk of addiction. laky7 has put industry-leading safeguards in place to address that risk. When gaming starts causing stress instead of enjoyment — straining relationships or leading to financial loss — that is the signal to take action.
Keep in Mind: Gaming is adult entertainment. No one under 18 may use laky7. Never place bets with the aim of chasing losses.
Laky7 lets you set various limits on your account, all of which can be adjusted at any time from your account settings.
| Limit Type | Takes effect | Reduce | Increase |
|---|---|---|---|
| Daily Deposit | Instant | Instant | After 72 Hours |
| Weekly Deposit | Instant | Instant | After 72 Hours |
| Monthly Loss Limit | Instant | Instant | After 7 Days |
| Session Time Limit | From the Next Session | Instant | After 24 Hours |
| Cooldown Break | Instant | — | After the Period Ends |
| Self-Exclusion | Instant | — | After 30+ Days |
Tips: Lowering a limit takes effect instantly. Raising one requires a waiting period — this is an intentional design choice to protect you from impulsive decisions.
Self-Exclusion is the most powerful responsible gambling tool available. If you feel that gaming is having a negative impact on your life, we strongly encourage you to use this feature.
Log in to your laky7 account and go to "Account Settings".
Click on the "Responsible Gaming" section.
Select the "Self-Exclusion" option and choose a duration — 30 days, 90 days, 6 months, 1 year, or permanent.
Your account will be locked immediately upon confirmation. A confirmation message will be sent to your registered email.
For additional protection, you can also submit a self-exclusion request by emailing [email protected].
Important Notice: All marketing communications from us will also be paused during your self-exclusion period. We recommend waiting at least 30 days after it expires before returning.
Gaming addiction develops gradually. If you notice these signs in yourself or someone close to you, take them seriously. Ask yourself the following questions, in line with laky7's responsible gaming guidelines:
Are you spending more time or money on gaming than the budget you set for yourself?
Feeling the urge to bet more to recover your losses?
Are you lying to or hiding things from family or friends about your gaming?
Are thoughts about gaming stopping you from sleeping, working, or focusing on your studies?
Have you tried to stop gaming but couldn't?
Are you turning to gaming to cope with stress, loneliness, or depression?
Has your debt grown or have you run into financial difficulty because of gaming?
If 3 or More Answers Are "Yes" — then reach out to our support team now or activate Self-Exclusion. Asking for help is not a sign of weakness — it takes real courage.
Laky7 strictly prohibits anyone under 18 from creating an account or playing. Age verification is mandatory at registration, and additional KYC documents may be requested in any case where there is doubt.
Any account identified as belonging to a minor is suspended immediately and all funds are refunded.
Responsible gaming doesn't mean giving up gaming — it means enjoying it the right way. laky7's experienced team recommends following these 10 tips:
Laky7 is more than a gaming platform — we are part of a responsible gaming culture. Our commitments include:
Our goals: Our goal is for every user to enjoy laky7 in a healthy and fun way year after year — without a single bad session derailing everything.
What our users ask most
Responsible gaming at laky7 is not just a policy — it is our culture. Join today and enjoy Bangladesh's best gaming experience in a safe environment.